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Scheduled Service Change: UPDATED - Kronos: planned outage MS monthly maintenance - 7/22/2017

Event:
2017-07-22 04:00:00
Expected Duration:
2017-07-22 08:00:00
Status:
Closed
Brief Description:
UPDATE (earlier maintenance period) - Kronos: planned outage MS monthly updates, 7/22/2017 now starting at 4am to 8am.
User Impact:
Users will not be able to access the Kronos web application until the patches and server reboots complete. Clock employees will be able to punch in and out at the clocks; clocks will safely hold the punches until Kronos is back online, at which time the punches will be collected and displayed on the employee timecards.
Services Affected:
Time Collection
Subsites Affected:
Kronos
Full Description:
On Saturday, 7/22/2017 beginning at 4am, Kronos will be unavailable to users while Microsoft monthly updates are applied to the ATT Kronos servers. We expect Kronos to be available to users sometime between 4:30am and 8:00am. During the outage, clock employees can continue to punch in and out at the clocks. Clocks will safely hold the punches until Kronos is back online, at which time the punches will be collected and displayed on the employee time cards.



Timeline of Changes

Description Current Status Date Time
On Saturday, 7/22/2017 beginning at 4am, Kronos will be unavailable to users while Microsoft monthly updates are applied to the ATT Kronos servers. We expect Kronos to be available to users sometime between 4:30am and 8:00am. During the outage, clock employees can continue to punch in and out at the clocks. Clocks will safely hold the punches until Kronos is back online, at which time the punches will be collected and displayed on the employee time cards. 2017-07-21 14:22:15
On Saturday, 7/22/2017 beginning at 7am, Kronos will be unavailable to users while Microsoft monthly updates are applied to the ATT Kronos servers. We expect Kronos to be available to users sometime between 7:30 and 11am. During the outage, clock employees can continue to punch in and out at the clocks. Clocks will safely hold the punches until Kronos is back online, at which time the punches will be collected and displayed on the employee timecards. 2017-07-20 14:39:44