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Unplanned Outage: MFW for West Campus is experiencing an outage

Last Updated:
2017-07-16 09:15:48
Event:
2017-07-16 06:42:00
Status:
Closed
Brief Description:
Cornell Network Engineers were performing scheduled maintenance on the Managed FireWall for West Campus. A problem occurred and repairs are now in progress. Any West Campus services that are behind MFW are affected, however, wireless networks are working
Current Status:
CIT Network Engineers replaced the firewall. Full service has been restored
Services Affected:
Managed Firewall
Subsites Affected:
Wired Network Service (Students)



Timeline of Changes

Description Current Status Date Time
Cornell Network Engineers were performing scheduled maintenance on the Managed FireWall for West Campus. A problem occurred and repairs are now in progress. Any West Campus services that are behind MFW are affected, however, wireless networks are working CIT Network Engineers replaced the firewall. Full service has been restored 2017-07-16 09:15:48
Cornell Network Engineers were performing scheduled maintenance on the Managed FireWall for West Campus. A problem occurred and repairs are now in progress. Any West Campus services that are behind MFW are affected, however, wireless networks are working CIT Network Engineers are working with the vendor (Fortigate) to resolve a hardware failure. 2017-07-16 07:39:40
Cornell Network Engineers were performing scheduled maintenance on the Managed FireWall for West Campus. A problem occurred and repairs are now in progress. Any West Campus services that are behind MFW are affected, however, wireless networks are working CIT is investigating 2017-07-16 06:48:31