Unplanned Outage: Remedy Is Not Responding
Last Updated:
2017-07-14 14:54:56
Event:
2017-07-14 14:44:00
Status:
Closed
Brief Description:
Remedy is currently not responding.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Remedy is now responding normally again.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Users are currently experiencing time outs.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users are currently experiencing time outs. | Remedy is now responding normally again. | 2017-07-14 | 14:54:56 |
| Users are currently experiencing time outs. | CIT is currently with the Vendor to resolve this issue. | 2017-07-14 | 14:47:15 |