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Unplanned Outage: Remedy Is Not Responding

Last Updated:
2017-07-14 14:54:56
Event:
2017-07-14 14:44:00
Status:
Closed
Brief Description:
Remedy is currently not responding.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Remedy is now responding normally again.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Users are currently experiencing time outs.



Timeline of Changes

Description Current Status Date Time
Users are currently experiencing time outs. Remedy is now responding normally again. 2017-07-14 14:54:56
Users are currently experiencing time outs. CIT is currently with the Vendor to resolve this issue. 2017-07-14 14:47:15