Performance Issue: Email to Remedy is not currently processing.
Last Updated:
2017-06-19 11:19:27
Event:
2017-06-19 10:27:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The Remedy email processing issue has been resolved.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Email to Remedy is not currently processing.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Email to Remedy is not currently processing. | The Remedy email processing issue has been resolved. | 2017-06-19 | 11:19:27 |
| Email to Remedy is not currently processing. | Remedy admins are currently working with the vendor on this issue. | 2017-06-19 | 10:30:09 |