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Performance Issue: Email Processing In Remedy Is Slow

Last Updated:
2017-06-16 10:59:06
Event:
2017-06-16 08:53:00
Status:
Closed
Brief Description:
Email to Remedy is processing slowly at this time.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The email processing in Remedy issue has been resolved.
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
Email to Remedy is processing slowly at this time.



Timeline of Changes

Description Current Status Date Time
Email to Remedy is processing slowly at this time. The email processing in Remedy issue has been resolved. 2017-06-16 10:59:06
Email to Remedy is processing slowly at this time. Remedy admins are currently working with the vendor on this issue. 2017-06-16 08:56:33