Performance Issue: Email Processing In Remedy Is Slow
Last Updated:
2017-06-16 14:59:06
Event:
2017-06-16 12:53:00
Status:
Closed
Brief Description:
Email to Remedy is processing slowly at this time.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The email processing in Remedy issue has been resolved.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Email to Remedy is processing slowly at this time.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Email to Remedy is processing slowly at this time. | The email processing in Remedy issue has been resolved. | 2017-06-16 | 14:59:06 |
| Email to Remedy is processing slowly at this time. | Remedy admins are currently working with the vendor on this issue. | 2017-06-16 | 12:56:33 |