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Scheduled Service Change: Qualtrics Links Containing "www" Stop Working June 6, 2017

Event:
2017-06-06 00:00:00
Expected Duration:
2017-06-06 23:59:00
Status:
Closed
Brief Description:
Qualtrics links containing "www" will stop working June 6, 2017 after Qualtrics makes changes to their systems, for example www.cornell.qualtrics.com. Removing www from the URL will result in a working link.
User Impact:
Old survey links that contain "www", like www.cornell.qualtrics.com, will need to have the www removed and be changed to cornell.qualtrics.com in order to remain functional.
Services Affected:
Survey Service
Subsites Affected:
Qualtrics (Survey Tool)
Full Description:
Qualtrics links containing "www" will stop working June 6, 2017 after Qualtrics makes changes to their systems. To the extent it has been possible to check, it appears the majority of links to Qualtrics that have been shared or used do not contain www, and so should not be affected. However, some traffic has been detected at www.cornell.qualtrics.com by Qualtrics, though they are not able to derive details about the destination. This traffic will be interrupted June 6. You can make sure your survey links and bookmarks will continue to work by checking them for www, and removing it wherever you find it. The same link without a www in it will keep working.



Timeline of Changes

Description Current Status Date Time
Qualtrics links containing "www" will stop working June 6, 2017 after Qualtrics makes changes to their systems. To the extent it has been possible to check, it appears the majority of links to Qualtrics that have been shared or used do not contain www, and so should not be affected. However, some traffic has been detected at www.cornell.qualtrics.com by Qualtrics, though they are not able to derive details about the destination. This traffic will be interrupted June 6. You can make sure your survey links and bookmarks will continue to work by checking them for www, and removing it wherever you find it. The same link without a www in it will keep working. 2017-06-01 14:46:19