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Scheduled Service Change: Remedy OnDemand Planned Maintenance 05/21/2017

Event:
2017-05-21 01:00:00
Expected Duration:
2017-05-21 07:00:00
Status:
Closed
Brief Description:
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes.
User Impact:
Remedy OnDemand will experience intermittent service disruptions of 15-20 minutes during the maintenance window.
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes. If requests are submitted during the 15-20 minute maintenance intervals, they will be queued up and processed normally after the work has been completed.
CIT TDX ID:
CRQ000001017014



Timeline of Changes

Description Current Status Date Time
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes. If requests are submitted during the 15-20 minute maintenance intervals, they will be queued up and processed normally after the work has been completed. 2017-05-18 16:26:36