Scheduled Service Change: Remedy OnDemand Planned Maintenance 05/21/2017
Event:
2017-05-21 05:00:00
Expected Duration:
2017-05-21 11:00:00
Status:
Closed
Brief Description:
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes.
User Impact:
Remedy OnDemand will experience intermittent service disruptions of 15-20 minutes during the maintenance window.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes. If requests are submitted during the 15-20 minute maintenance intervals, they will be queued up and processed normally after the work has been completed.
CIT TDX ID:
CRQ000001017014
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes. If requests are submitted during the 15-20 minute maintenance intervals, they will be queued up and processed normally after the work has been completed. | 2017-05-18 | 20:26:36 |