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Scheduled Service Change: Remedy OnDemand Planned Maintenance 05/21/2017

Event:
2017-05-21 01:00:00
Expected Duration:
2017-05-21 07:00:00
Status:
Closed
Brief Description:
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes.
User Impact:
Remedy OnDemand will experience intermittent service disruptions of 15-20 minutes during the maintenance window.
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes. If requests are submitted during the 15-20 minute maintenance intervals, they will be queued up and processed normally after the work has been completed.



Timeline of Changes

Description Current Status Date Time
On Sunday, May 21, 2017, from 1:00am - 7:00am, Remedy OnDemand will undergo planned vendor maintenance. During this activity, there will be intermittent service disruptions of 15-20 minutes. If requests are submitted during the 15-20 minute maintenance intervals, they will be queued up and processed normally after the work has been completed. 2017-05-18 16:26:36