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Unplanned Outage: EZ-Backup / TSM service outage (adsm2, adsm5 only)

Last Updated:
2010-08-21 00:00:00
Event:
2010-08-19 00:00:00
Status:
Closed
Brief Description:
EZ-Backup
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A server hardware failure caused the TSM server instances known as "adsm2" and "adsm5" to be unavailable.



Timeline of Changes

Description Current Status Date Time
IBM has installed the replacement parts and at this time the TSM server instances known as "adsm2" and "adsm5" are available again after this morning's maintenance. IBM has installed the replacement parts and at this time the TSM server instances known as "adsm2" and "adsm5" are available again after this morning's maintenance. 2010-08-21 00:00:00
On Thursday evening, a server hardware failure caused the TSM server instances known as "adsm2" and "adsm5" to be unavailable from 11 PM through ~2:35 AM. Backups directed to either of these two server instances may have generated atypical warning/error messages. We anticipate that most backups that were interrupted will have recovered automatically and complete.\n\nIBM has been notified and replacement parts are en route. We will be taking down the "adsm2" and "adsm5" instances Friday morning to replace the hardware that caused the failure.\n\nIf you have any specific concerns about this, please contact the Network Operations Center at 255-9900 and let them know the nature of your concerns.\n On Thursday evening, a server hardware failure caused the TSM server instances known as "adsm2" and "adsm5" to be unavailable from 11 PM through ~2:35 AM. Backups directed to either of these two server instances may have generated atypical warning/error messages. We anticipate that most backups that were interrupted will have recovered automatically and complete.\n\nIBM has been notified and replacement parts are en route. We will be taking down the "adsm2" and "adsm5" instances Friday morning to replace the hardware that caused the failure.\n\nIf you have any specific concerns about this, please contact the Network Operations Center at 255-9900 and let them know the nature of your concerns.\n 2010-08-20 00:00:00
The downtime for "adsm2" and "adsm5" instances has been changed from Friday morning to Saturday morning 8/21. The downtime for "adsm2" and "adsm5" instances has been changed from Friday morning to Saturday morning 8/21. 2010-08-20 00:00:00