Performance Issue: Delays for Lyris E-list
Last Updated:
2017-04-13 15:42:38
Event:
2017-04-13 13:00:00
Status:
Closed
Brief Description:
There have been delays for e-list (Lyris) messages since about 9am this morning.
User Impact:
Delayed delivery for messages going through the e-list system.
Workaround:
There is no workaround for this issue
Current Status:
The e-list service is back in normal operation. As of 11am, all backlogged e-list email has been processed and sent out.
Services Affected:
Bulk Email
Subsites Affected:
Email for Faculty and Staff
Full Description:
There have been delays for e-list (Lyris) messages since about 9am this morning.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There have been delays for e-list (Lyris) messages since about 9am this morning. | The e-list service is back in normal operation. As of 11am, all backlogged e-list email has been processed and sent out. | 2017-04-13 | 15:42:38 |
| There have been delays for e-list (Lyris) messages since about 9am this morning. | Cornell engineers are working on resolving the delays. | 2017-04-13 | 14:10:15 |