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Performance Issue: Delays for Lyris E-list

Last Updated:
2017-04-13 11:42:38
Event:
2017-04-13 09:00:00
Status:
Closed
Brief Description:
There have been delays for e-list (Lyris) messages since about 9am this morning.
User Impact:
Delayed delivery for messages going through the e-list system.
Workaround:
There is no workaround for this issue
Current Status:
The e-list service is back in normal operation. As of 11am, all backlogged e-list email has been processed and sent out.
Services Affected:
Mass Email
Subsites Affected:
E-lists (Lyris)
Full Description:
There have been delays for e-list (Lyris) messages since about 9am this morning.



Timeline of Changes

Description Current Status Date Time
There have been delays for e-list (Lyris) messages since about 9am this morning. The e-list service is back in normal operation. As of 11am, all backlogged e-list email has been processed and sent out. 2017-04-13 11:42:38
There have been delays for e-list (Lyris) messages since about 9am this morning. Cornell engineers are working on resolving the delays. 2017-04-13 10:10:15