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Scheduled Service Change: Disable new account creation on WebEx (Rescheduled to 4/17)

Event:
2017-04-17 10:00:00
Expected Duration:
2017-04-17 11:00:00
Status:
Closed
Brief Description:
On this date we will be disabling the creation of new host accounts in WebEx. Users with already-existing host accounts will be able to continue to use WebEx, but anyone who does not already have a host account will not.
User Impact:
If a new user, who does not already have a WebEx host account, tries to log in to the Cornell WebEx site, they will be taken to a page notifying them that the WebEx product is being retired and accounts are no longer being automatically created for new users (with contact info for ITSD for appeals). Users who have previously logged in to the Cornell WebEx site and therefore already have an existing host account will not be affected. Attendees who are joining sessions, but not logging in to the WebEx site, will also be unaffected).
Services Affected:
Web & Video Conferencing
Subsites Affected:
Web Conferencing (Lync and WebEx)
Full Description:
On this date we will be disabling the creation of new host accounts in WebEx. Users with already-existing host accounts will be able to continue to use WebEx, but anyone who does not already have a host account will no longer be able to log in to the site and have a new account automatically created (as was previously the case). They will instead be directed to a page with a notification that WebEx is being retired and the automatic creation of host accounts has been disabled (users will be able to appeal via the ITSD and have an account created if there is a specific need). Please note this applies only to the creation of new host accounts. Attendees do not require a host account to join a meeting/session (just as users from outside Cornell can join sessions without needing a Cornell NetID).



Timeline of Changes

Description Current Status Date Time
On this date we will be disabling the creation of new host accounts in WebEx. Users with already-existing host accounts will be able to continue to use WebEx, but anyone who does not already have a host account will no longer be able to log in to the site and have a new account automatically created (as was previously the case). They will instead be directed to a page with a notification that WebEx is being retired and the automatic creation of host accounts has been disabled (users will be able to appeal via the ITSD and have an account created if there is a specific need). Please note this applies only to the creation of new host accounts. Attendees do not require a host account to join a meeting/session (just as users from outside Cornell can join sessions without needing a Cornell NetID). 2017-04-06 11:18:41