Unplanned Outage: MyIT, SmartIT and Classic Remedy currently not available
Last Updated:
2017-04-03 10:14:42
Event:
2017-04-03 01:30:00
Status:
Closed
Brief Description:
Vendor currently investigating the issue.
Current Status:
All Remedy applications are now available. Vendor applied a patch that fix the issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Vendor currently investigating the issue. | All Remedy applications are now available. Vendor applied a patch that fix the issue. | 2017-04-03 | 10:14:42 |
| Vendor currently investigating the issue. | Classic Remedy is now available. The vendor is still investigating the issue for MyIT and SmartIT. | 2017-04-03 | 02:37:09 |
| Vendor currently investigating the issue. | Under investigation | 2017-04-03 | 01:56:53 |
| Vendor currently investigating the issue. | CIT is investigating | 2017-04-03 | 01:55:47 |