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Performance Issue: Kaltura Video Isolated Issues

Last Updated:
2017-03-24 15:06:22
Event:
2017-03-23 07:42:00
Status:
Closed
Brief Description:
There have been isolated reports of issues while using Kaltura, which provides video functionality for the Video on Demand and Video Platform Services, as well as video content in Blackboard. If you experience problems, please contact the IT Service Desk.
User Impact:
Unexpected behavior when using services based on Kaltura, including Video on Demand and Video Platform Services, as well as video content in Blackboard
Workaround:
There is no workaround for this issue
Current Status:
Kaltura has individually addressed all known problems, and has also updated some settings as part of maintenance.
Services Affected:
Video Streaming & Hosting
Subsites Affected:
Blackboard
Video on Demand
Video Platform Service (VPS)
Full Description:
There have been isolated reports of issues while using Kaltura, which provides video functionality for the Video on Demand and Video Platform Services, as well as video content in Blackboard. If in the course of using these services, you experience unexpected or faulty behavior, please contact the IT Service Desk so that the issue can be investigated and used to gain more insight into any broader problem that might exist.



Timeline of Changes

Description Current Status Date Time
There have been isolated reports of issues while using Kaltura, which provides video functionality for the Video on Demand and Video Platform Services, as well as video content in Blackboard. If in the course of using these services, you experience unexpected or faulty behavior, please contact the IT Service Desk so that the issue can be investigated and used to gain more insight into any broader problem that might exist. Kaltura has individually addressed all known problems, and has also updated some settings as part of maintenance. 2017-03-24 15:06:22
There have been isolated reports of issues while using Kaltura, which provides video functionality for the Video on Demand and Video Platform Services, as well as video content in Blackboard. If in the course of using these services, you experience unexpected or faulty behavior, please contact the IT Service Desk so that the issue can be investigated and used to gain more insight into any broader problem that might exist. Issues with Kaltura are being investigated as they are reported. 2017-03-23 07:47:11