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Performance Issue: Brief E-list Issues March 13, 2017

Last Updated:
2017-03-14 08:43:40
Event:
2017-03-13 13:51:00
Status:
Closed
Brief Description:
Yesterday afternoon (March 13, 2017), the main e-list server was down for two short periods, 1:51 to 2pm and 2:20 to 2:21pm. The server was returned to normal service and all messages were processed and sent out.
User Impact:
Individuals attempting to send or receive messages through the e-list service during the times the main server was unavailable would have experienced delays of a few minutes.
Workaround:
There is no workaround for this issue
Current Status:
There is no problem at this time. All messages were processed and sent.
Services Affected:
Mass Email
Subsites Affected:
E-lists (Lyris)
Full Description:
Yesterday afternoon (March 13, 2017), the main e-list server was down for two short periods, 1:51 to 2pm and 2:20 to 2:21pm. The server was returned to normal service and all messages were processed and sent out.



Timeline of Changes

Description Current Status Date Time
Yesterday afternoon (March 13, 2017), the main e-list server was down for two short periods, 1:51 to 2pm and 2:20 to 2:21pm. The server was returned to normal service and all messages were processed and sent out. There is no problem at this time. All messages were processed and sent. 2017-03-14 08:43:40