Skip to main content

Scheduled Service Change: Remedy On Demand SQL Server maintenance

Event:
2017-02-26 12:00:00
Expected Duration:
2017-02-26 05:00:00
Status:
Closed
Brief Description:
The vendor will be performing SQL server maintenance
User Impact:
Effect of Change on Users: NA
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
On Sunday, Feb 26, between midnight - 5:00am the Remedy system will be unavailable for 15 minutes while the vendor (BMC) performs a scheduled maintenance. If requests are submitted during the 15 minute maintenance, they will be queued up and processed normally after the work has been completed.



Timeline of Changes

Description Current Status Date Time
On Sunday, Feb 26, between midnight - 5:00am the Remedy system will be unavailable for 15 minutes while the vendor (BMC) performs a scheduled maintenance. If requests are submitted during the 15 minute maintenance, they will be queued up and processed normally after the work has been completed. 2017-02-23 13:47:17