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Performance Issue: googlemail.com set DMARC policy causing some emails to be rejected

Last Updated:
2017-02-10 09:24:21
Event:
2017-02-09 19:00:00
Status:
Closed
Brief Description:
googlemail.com made an unannounced change to their DMARC policy, causing some emails to be rejected.
User Impact:
Some Cornell users may not receive email if they are not sending from their Cornell email account, or if they receive their email by forwarding to an account other than their Cornell email account.
Workaround:
If you are conducting Cornell business you should be using Cornell mail (Cmail, Office 365) for sending and receiving messages.
Current Status:
googlemail.com has since backed off from change in DMARC policy, which is now causing emails to be quarantined, not rejected.
Cornell IT is investigating.
Services Affected:
Email and Calendar
Subsites Affected:
Cmail
Full Description:
googlemail.com made an unannounced change to their DMARC policy, causing some emails to be rejected.



Timeline of Changes

Description Current Status Date Time
googlemail.com made an unannounced change to their DMARC policy, causing some emails to be rejected. googlemail.com has since backed off from change in DMARC policy, which is now causing emails to be quarantined, not rejected. Cornell IT is investigating. 2017-02-10 09:24:21
Googlemail.com made an unannounced change to their DMARC policy, causing some emails to be rejected. Googlemail.com has since backed off from change in DMARC policy, which is now causing emails to be quarantined, not rejected. Cornell IT is investigating. 2017-02-10 09:21:43