Skip to main content

Performance Issue: Cmail not accepting messages from googlemail.com (gmail.com not affected)

Last Updated:
2017-02-10 09:15:48
Event:
2017-02-09 16:02:00
Status:
Closed
Brief Description:
There are reports that Cornell Cmail accounts are rejecting messages from googlemail.com (not gmail.com). These rejections appear to be happening due to changes Google has made in their system settings.
User Impact:
Email from googlemail.com is not being accepted by Cmail.
Workaround:
There is no workaround for this issue
Current Status:
Issue updated under new alert.
Cornell engineers are investigating.
Services Affected:
Email and Calendar
Subsites Affected:
Cmail
Student Email (Cmail)
Full Description:
There are reports that Cornell Cmail accounts are rejecting messages from googlemail.com (not gmail.com). These rejections appear to be happening due to changes Google has made in their system settings.



Timeline of Changes

Description Current Status Date Time
There are reports that Cornell Cmail accounts are rejecting messages from googlemail.com (not gmail.com). These rejections appear to be happening due to changes Google has made in their system settings. Issue updated under new alert. Cornell engineers are investigating. 2017-02-10 09:15:48
There are reports that Cornell Cmail accounts are rejecting messages from googlemail.com (not gmail.com). These rejections appear to be happening due to changes Google has made in their system settings. Cornell engineers are investigating. 2017-02-09 16:24:39