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Performance Issue: Shared File Services

Last Updated:
2017-02-02 15:41:00
Event:
2017-02-02 14:03:00
Status:
Closed
Brief Description:
One of the 2 primary "nodes" in Rhodes Hall which hosts data for SFS had a failure, and all shares are being hosted off of its' partner node. There may be a slight performance degradation in the meantime.
User Impact:
No customers affected.
Workaround:
There is no workaround for this issue
Current Status:
We have the failed node back online and we are running normally again. We are still gathering diag data to determine the failure.
Services Affected:
Shared File Services
Full Description:
We have the failed node back online and we are running normally again. We are still gathering diag data to determine the failure.



Timeline of Changes

Description Current Status Date Time
We have the failed node back online and we are running normally again. We are still gathering diag data to determine the failure. We have the failed node back online and we are running normally again. We are still gathering diag data to determine the failure. 2017-02-02 15:41:00
Updates will follow, if you have any issues please let us know. 2017-02-02 14:52:36