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Performance Issue: E-list slowdown

Last Updated:
2017-01-31 10:56:57
Event:
2017-01-31 09:48:00
Status:
Closed
Brief Description:
There are have been reports of a slowdown for email being sent through the main e-list server.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The cause of the e-list slowdown was corrected around 10:30am and the service is back in normal operation. The backlog is completely processed.
Services Affected:
Mass Email
Subsites Affected:
E-lists (Lyris)
Full Description:
There are have been reports of a slowdown for email being sent through the main e-list server.



Timeline of Changes

Description Current Status Date Time
There are have been reports of a slowdown for email being sent through the main e-list server. The cause of the e-list slowdown was corrected around 10:30am and the service is back in normal operation. The backlog is completely processed. 2017-01-31 10:56:57
There are have been reports of a slowdown for email being sent through the main e-list server. Cornell engineers are investigating. 2017-01-31 09:50:21