Performance: Outlook Web Access search for some users
Last Updated:
2010-07-27 04:00:00
Event:
2010-07-23 04:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some users whose Exchange accounts are hosted on the MBXC node have reported that searches in Outlook Web Access are not working. CIT is investigating.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We have resolved the issue and searching in OWA is functional. | We have resolved the issue and searching in OWA is functional. | 2010-07-27 | 04:00:00 |
| CIT is re-indexing the mailbox databases on the MBXC node that are associated with the known affected users. CIT has only received a handful of reports; if other users are having problems with search in Outlook Web Access (http://exchange.cornell.edu), please contact the CIT HelpDesk. | CIT is re-indexing the mailbox databases on the MBXC node that are associated with the known affected users. CIT has only received a handful of reports; if other users are having problems with search in Outlook Web Access (http://exchange.cornell.edu), please contact the CIT HelpDesk. | 2010-07-26 | 04:00:00 |
| CIT is investigating. Initial testing suggests that this issue is affecting only some of the accounts on MBXC. | CIT is investigating. Initial testing suggests that this issue is affecting only some of the accounts on MBXC. | 2010-07-23 | 04:00:00 |