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Performance: Outlook Web Access search for some users

Last Updated:
2010-07-27 00:00:00
Event:
2010-07-23 00:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some users whose Exchange accounts are hosted on the MBXC node have reported that searches in Outlook Web Access are not working. CIT is investigating.



Timeline of Changes

Description Current Status Date Time
We have resolved the issue and searching in OWA is functional. We have resolved the issue and searching in OWA is functional. 2010-07-27 00:00:00
CIT is re-indexing the mailbox databases on the MBXC node that are associated with the known affected users. CIT has only received a handful of reports; if other users are having problems with search in Outlook Web Access (http://exchange.cornell.edu), please contact the CIT HelpDesk. CIT is re-indexing the mailbox databases on the MBXC node that are associated with the known affected users. CIT has only received a handful of reports; if other users are having problems with search in Outlook Web Access (http://exchange.cornell.edu), please contact the CIT HelpDesk. 2010-07-26 00:00:00
CIT is investigating. Initial testing suggests that this issue is affecting only some of the accounts on MBXC. CIT is investigating. Initial testing suggests that this issue is affecting only some of the accounts on MBXC. 2010-07-23 00:00:00