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Scheduled Service Change: Smart IT Upgrade

Last Updated:
2016-12-08 00:00:00
Event:
2016-12-10 00:00:00
Status:
Closed
Brief Description:
User Impact:
3-Moderate/Limited\nUsers will see some new features.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We will be upgrading Remedy’s Smart IT from version 1.4 to 1.5 on December 11th. Smart IT was designed to be upgraded on a regular basis as the vendor BMC provides new features and functionality to its users.