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Performance: Turnitin originality reports

Last Updated:
2016-11-01 00:00:00
Event:
2016-10-24 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Since Monday, Oct. 24th, some users reported that the Turnitin originality reports have not been automatically available as expected. Turnitin has acknowledged the problem and are working to resolve the delay.



Timeline of Changes

Description Current Status Date Time
Confirmation from the vendor that the issue with report generation has been resolved. Confirmation from the vendor that the issue with report generation has been resolved. 2016-11-01 00:00:00
The vendor continues to work on the issue.\n\n The vendor continues to work on the issue.\n\n 2016-10-31 00:00:00
In the meantime, users can request a manual refresh to generate originality reports for the submitted papers. Instructors and students can call 866-816-5046, ext. 241 and provide their assignment ID or the submission paper ID. In the meantime, users can request a manual refresh to generate originality reports for the submitted papers. Instructors and students can call 866-816-5046, ext. 241 and provide their assignment ID or the submission paper ID. 2016-10-28 00:00:00