Performance: Some Email Not Being Processed by Remedy
Last Updated:
2016-09-27 00:00:00
Event:
2016-09-26 00:00:00
Status:
Closed
Brief Description:
Remedy
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some email to Remedy is not being processed at this time. As a result tickets for these email messages have not yet been created in Remedy.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| This issue has been resolved. Email to Remedy is being processed normally now. | This issue has been resolved. Email to Remedy is being processed normally now. | 2016-09-27 | 00:00:00 |
| We are currently working with the vendor on this issue. | We are currently working with the vendor on this issue. | 2016-09-26 | 00:00:00 |