Skip to main content

Performance: Some Email Not Being Processed by Remedy

Last Updated:
2016-09-27 00:00:00
Event:
2016-09-26 00:00:00
Status:
Closed
Brief Description:
Remedy
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some email to Remedy is not being processed at this time. As a result tickets for these email messages have not yet been created in Remedy.



Timeline of Changes

Description Current Status Date Time
This issue has been resolved. Email to Remedy is being processed normally now. This issue has been resolved. Email to Remedy is being processed normally now. 2016-09-27 00:00:00
We are currently working with the vendor on this issue. We are currently working with the vendor on this issue. 2016-09-26 00:00:00