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Unplanned Outage: Network Service Outage at Wolpe campus

Last Updated:
2016-08-30 00:00:00
Event:
2016-08-25 00:00:00
Status:
Closed
Brief Description:
Network Service
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Wolpe Center and surrounding areas are experiencing intermittent Internet outages. The vendor has been unable to provide us with an estimate for when this problem will be fixed.



Timeline of Changes

Description Current Status Date Time
Comcast has resolved the intermittent network outage issues at the Wolpe Center. Comcast has resolved the intermittent network outage issues at the Wolpe Center. 2016-08-30 00:00:00
The Comcast technicians have made some progress with improving the network speeds when Internet access is actually up. \n\nThe intermittent loss of connectivity issue has not been resolved and we expect users at Wolpe Center will continue to see periodic outages. \n\nComcast is continuing to investigate this problem and we will notify you with updates on this situation.\n The Comcast technicians have made some progress with improving the network speeds when Internet access is actually up. \n\nThe intermittent loss of connectivity issue has not been resolved and we expect users at Wolpe Center will continue to see periodic outages. \n\nComcast is continuing to investigate this problem and we will notify you with updates on this situation.\n 2016-08-26 00:00:00
Cornell is working with Comcast to resolve this issue as soon as possible. Cornell is working with Comcast to resolve this issue as soon as possible. 2016-08-25 00:00:00