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Performance: Issue with accessing websites affecting some departments

Last Updated:
2016-08-09 00:00:00
Event:
2016-08-09 00:00:00
Status:
Closed
Brief Description:
Managed Firewall
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Access to websites via Cornell's wired network has been restored for the affected departments through a temporary workaround.



Timeline of Changes

Description Current Status Date Time
We are currently investigating this problem and will notify you with updates on this situation. We are currently investigating this problem and will notify you with updates on this situation. 2016-08-09 00:00:00
CIT is working to resolve the issue. CIT is working to resolve the issue. 2016-08-09 00:00:00
CIT is working with the vendor to resolve this issue. CIT is working with the vendor to resolve this issue. 2016-08-09 00:00:00
CIT is continuing to work with the vendor on solutions. Affected users may be able to use the wired network to access websites intermittently during this phase. CIT is continuing to work with the vendor on solutions. Affected users may be able to use the wired network to access websites intermittently during this phase. 2016-08-09 00:00:00
CIT has a workaround in place that has temporarily alleviated the issue. We are still working with the vendor to find the root cause.\n\n\nPREVIOUS DESCRIPTION: In some departments, individuals cannot access any websites via Cornell's wired network. As a workaround, use Wi-Fi if possible. CIT has a workaround in place that has temporarily alleviated the issue. We are still working with the vendor to find the root cause.\n\n\nPREVIOUS DESCRIPTION: In some departments, individuals cannot access any websites via Cornell's wired network. As a workaround, use Wi-Fi if possible. 2016-08-09 00:00:00
A fix for this issue has been applied and verified. A fix for this issue has been applied and verified. 2016-08-09 00:00:00