Performance: Issue with accessing websites affecting some departments
Last Updated:
2016-08-09 00:00:00
Event:
2016-08-09 00:00:00
Status:
Closed
Brief Description:
Managed Firewall
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Access to websites via Cornell's wired network has been restored for the affected departments through a temporary workaround.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are currently investigating this problem and will notify you with updates on this situation. | We are currently investigating this problem and will notify you with updates on this situation. | 2016-08-09 | 00:00:00 |
| CIT is working to resolve the issue. | CIT is working to resolve the issue. | 2016-08-09 | 00:00:00 |
| CIT is working with the vendor to resolve this issue. | CIT is working with the vendor to resolve this issue. | 2016-08-09 | 00:00:00 |
| CIT is continuing to work with the vendor on solutions. Affected users may be able to use the wired network to access websites intermittently during this phase. | CIT is continuing to work with the vendor on solutions. Affected users may be able to use the wired network to access websites intermittently during this phase. | 2016-08-09 | 00:00:00 |
| CIT has a workaround in place that has temporarily alleviated the issue. We are still working with the vendor to find the root cause.\n\n\nPREVIOUS DESCRIPTION: In some departments, individuals cannot access any websites via Cornell's wired network. As a workaround, use Wi-Fi if possible. | CIT has a workaround in place that has temporarily alleviated the issue. We are still working with the vendor to find the root cause.\n\n\nPREVIOUS DESCRIPTION: In some departments, individuals cannot access any websites via Cornell's wired network. As a workaround, use Wi-Fi if possible. | 2016-08-09 | 00:00:00 |
| A fix for this issue has been applied and verified. | A fix for this issue has been applied and verified. | 2016-08-09 | 00:00:00 |