Unplanned Outage: Desktop Everywhere Service - Intermittent Problems
Last Updated:
2016-07-26 04:00:00
Event:
2016-07-26 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Desktop Everywhere Service is experiencing intermittent outages.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Desktop Engineering is actively working to resolve this issue and will make an announcement when more information is available. | Desktop Engineering is actively working to resolve this issue and will make an announcement when more information is available. | 2016-07-26 | 04:00:00 |
| The Desktop Everywhere is experiencing intermittent outages, mostly isolated to Kiosk subscriptions.\n\nIn order to attempt to resolve this issue a restart of servers involved in providing access for all users of the Desktop Everywhere Service is necessary. This outage is expected from approximately 3 PM until 3:15 PM today, Tuesday July 26th 2016.\n\nMost users will not experience any outage. If you use Secure VDI or if you are Off-Campus you may experience a disconnection. You may reconnect to your desktop and resume work after the 15 minute outage.\n\nIf you have questions please contact desktop-everywhere@cornell.edu | The Desktop Everywhere is experiencing intermittent outages, mostly isolated to Kiosk subscriptions.\n\nIn order to attempt to resolve this issue a restart of servers involved in providing access for all users of the Desktop Everywhere Service is necessary. This outage is expected from approximately 3 PM until 3:15 PM today, Tuesday July 26th 2016.\n\nMost users will not experience any outage. If you use Secure VDI or if you are Off-Campus you may experience a disconnection. You may reconnect to your desktop and resume work after the 15 minute outage.\n\nIf you have questions please contact desktop-everywhere@cornell.edu | 2016-07-26 | 04:00:00 |
| Desktop Everywhere and more specifically Kiosks has been restored.\n\nYou should not expect to see interruption in service.\n\nThank you for your patience.\n | Desktop Everywhere and more specifically Kiosks has been restored.\n\nYou should not expect to see interruption in service.\n\nThank you for your patience.\n | 2016-07-26 | 04:00:00 |