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Unplanned Outage: Desktop Everywhere Service - Intermittent Problems

Last Updated:
2016-07-26 00:00:00
Event:
2016-07-26 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Desktop Everywhere Service is experiencing intermittent outages.



Timeline of Changes

Description Current Status Date Time
Desktop Engineering is actively working to resolve this issue and will make an announcement when more information is available. Desktop Engineering is actively working to resolve this issue and will make an announcement when more information is available. 2016-07-26 00:00:00
The Desktop Everywhere is experiencing intermittent outages, mostly isolated to Kiosk subscriptions.\n\nIn order to attempt to resolve this issue a restart of servers involved in providing access for all users of the Desktop Everywhere Service is necessary. This outage is expected from approximately 3 PM until 3:15 PM today, Tuesday July 26th 2016.\n\nMost users will not experience any outage. If you use Secure VDI or if you are Off-Campus you may experience a disconnection. You may reconnect to your desktop and resume work after the 15 minute outage.\n\nIf you have questions please contact desktop-everywhere@cornell.edu The Desktop Everywhere is experiencing intermittent outages, mostly isolated to Kiosk subscriptions.\n\nIn order to attempt to resolve this issue a restart of servers involved in providing access for all users of the Desktop Everywhere Service is necessary. This outage is expected from approximately 3 PM until 3:15 PM today, Tuesday July 26th 2016.\n\nMost users will not experience any outage. If you use Secure VDI or if you are Off-Campus you may experience a disconnection. You may reconnect to your desktop and resume work after the 15 minute outage.\n\nIf you have questions please contact desktop-everywhere@cornell.edu 2016-07-26 00:00:00
Desktop Everywhere and more specifically Kiosks has been restored.\n\nYou should not expect to see interruption in service.\n\nThank you for your patience.\n Desktop Everywhere and more specifically Kiosks has been restored.\n\nYou should not expect to see interruption in service.\n\nThank you for your patience.\n 2016-07-26 00:00:00