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Performance: AOL and other services refusing forwarded Google Docs notifications

Last Updated:
2016-07-19 00:00:00
Event:
2016-07-15 00:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
As part of increasing adoption of DMARC email policy, AOL, and likely other email services honoring DMARC, has begun rejecting Google Docs notifications that are initially delivered to a Cornell email account before being automatically forwarded to an email account with them.\nAs has been previously discussed, when DMARC policy is enforced, if a "From" address and where an email is actually being sent from do not match, the message is rejected.\nFor more details about DMARC, its effect on mail forwarding, and decisions made by the university relating to it, please see:\nhttp://www.it.cornell.edu/services/guides/email/external-delivery.cfm\nhttp://itnews.cornell.edu/reverting-may-31-change-cornell-email-forwarding