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Unplanned Outage: COGENT ISP & ORIE In NYC Outage

Last Updated:
2010-06-18 00:00:00
Event:
2010-06-17 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
At 8:06am this morning, one of Cornell's 10G links to New York City failed. NYSERNET, the link provider, is investigating the failure. As a result, COGENT ISP service and the ORIE office in NYC are down. Cornell's backup commodity ISP service through Finger Lakes Technology Group is up and functional.



Timeline of Changes

Description Current Status Date Time
NYSERNET repairs were completed late last evening and routing was returned to normal at 0658 this morning. NYSERNET repairs were completed late last evening and routing was returned to normal at 0658 this morning. 2010-06-18 00:00:00
At this time NYSERNET does not have an estimated time for resolution. At this time NYSERNET does not have an estimated time for resolution. 2010-06-17 00:00:00
NCS engineers manually re-routed the COGENT ISP service over the alternate 10G path. COGENT ISP service is restored and we currently have 2 functioning ISP's for commodity Internet service. We expect to have the ORIE site in NYC restored within the hour. We need to run fiber jumpers in Rhodes and re-configure some routers. NCS engineers manually re-routed the COGENT ISP service over the alternate 10G path. COGENT ISP service is restored and we currently have 2 functioning ISP's for commodity Internet service. We expect to have the ORIE site in NYC restored within the hour. We need to run fiber jumpers in Rhodes and re-configure some routers. 2010-06-17 00:00:00