Unplanned Outage: COGENT ISP & ORIE In NYC Outage
Last Updated:
2010-06-18 04:00:00
Event:
2010-06-17 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
At 8:06am this morning, one of Cornell's 10G links to New York City failed. NYSERNET, the link provider, is investigating the failure. As a result, COGENT ISP service and the ORIE office in NYC are down. Cornell's backup commodity ISP service through Finger Lakes Technology Group is up and functional.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| NYSERNET repairs were completed late last evening and routing was returned to normal at 0658 this morning. | NYSERNET repairs were completed late last evening and routing was returned to normal at 0658 this morning. | 2010-06-18 | 04:00:00 |
| At this time NYSERNET does not have an estimated time for resolution. | At this time NYSERNET does not have an estimated time for resolution. | 2010-06-17 | 04:00:00 |
| NCS engineers manually re-routed the COGENT ISP service over the alternate 10G path. COGENT ISP service is restored and we currently have 2 functioning ISP's for commodity Internet service. We expect to have the ORIE site in NYC restored within the hour. We need to run fiber jumpers in Rhodes and re-configure some routers. | NCS engineers manually re-routed the COGENT ISP service over the alternate 10G path. COGENT ISP service is restored and we currently have 2 functioning ISP's for commodity Internet service. We expect to have the ORIE site in NYC restored within the hour. We need to run fiber jumpers in Rhodes and re-configure some routers. | 2010-06-17 | 04:00:00 |