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Performance: Outbound Web Traffic

Last Updated:
2016-06-30 00:00:00
Event:
2016-06-30 00:00:00
Status:
Closed
Brief Description:
Managed Firewall
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Managed Firewall service experienced a partial outage for customers using networks protected by the Hollister firewall device. The outage affected outbound web traffic only; all other traffic was unaffected.\nThe device temporarily lost communication with the rating system that checks for web sites that are security risks. As a result, web sites that could not be verified as safe were blocked. Users may have received a message stating a communication error.



Timeline of Changes

Description Current Status Date Time
We believe the issue is completely resolved. We believe the issue is completely resolved. 2016-06-30 00:00:00