Performance: Outbound Web Traffic
Last Updated:
2016-06-30 04:00:00
Event:
2016-06-30 04:00:00
Status:
Closed
Brief Description:
Managed Firewall
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Managed Firewall service experienced a partial outage for customers using networks protected by the Hollister firewall device. The outage affected outbound web traffic only; all other traffic was unaffected.\nThe device temporarily lost communication with the rating system that checks for web sites that are security risks. As a result, web sites that could not be verified as safe were blocked. Users may have received a message stating a communication error.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We believe the issue is completely resolved. | We believe the issue is completely resolved. | 2016-06-30 | 04:00:00 |