Performance: Occasional network issues with video conferencing and VOIP phones
Last Updated:
2016-06-21 04:00:00
Event:
2016-06-19 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
After the network upgrade on Sunday, June 19 we are seeing some occasional issues with video conferencing and VOIP phones in a few areas.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Closing - emergency change completed at 7:10 PM 6/20. All clear since. | Closing - emergency change completed at 7:10 PM 6/20. All clear since. | 2016-06-21 | 04:00:00 |
| Network Engineers are working to find the root of the problem and engage the appropriate vendor. | Network Engineers are working to find the root of the problem and engage the appropriate vendor. | 2016-06-20 | 04:00:00 |
| Emergency maintenance is being scheduled at 7pm tonight, 31 buildings will lose network connectivity for 5-10 minutes as the software in the building entry switch is down-graded to fix a bug. Although not all connections in the building were affected by today's event, the whole building will be affected by the remediation.\n\nThe scheduled emergency maintenance net-announce will identify the buildings in scope which will be sent out shortly.\n\n | Emergency maintenance is being scheduled at 7pm tonight, 31 buildings will lose network connectivity for 5-10 minutes as the software in the building entry switch is down-graded to fix a bug. Although not all connections in the building were affected by today's event, the whole building will be affected by the remediation.\n\nThe scheduled emergency maintenance net-announce will identify the buildings in scope which will be sent out shortly.\n\n | 2016-06-20 | 04:00:00 |