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Performance: WebEx

Last Updated:
2016-06-03 00:00:00
Event:
2016-06-03 00:00:00
Status:
Closed
Brief Description:
web conferencing
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Cisco has reported that they are currently addressing a major WebEx outage affecting customers across all sites and regions. This impact is intermittent, and Cisco advises that individuals experiencing HTTP errors should close and reopen their browser to ensure they are not following cached access paths after service redirects. Some users may also be experiencing issues connecting to VOIP and video. If this occurs, calling in using a telephone instead of VOIP may allow continued audio connectivity. As an alternative, it is also possible to use Cornell’s Skype for Business service.\nFor more information about web conferencing options, visit http://it.cornell.edu/services/webconferencing .\nFor information specifically about meetings in Skype for Business/Lync may be found at http://www.it.cornell.edu/services/webconferencing/howto/lync/2013/schedule-meeting.cfm



Timeline of Changes

Description Current Status Date Time
Cisco reports that it believes it has resolved the issue, and will continue to monitor. Cisco reports that it believes it has resolved the issue, and will continue to monitor. 2016-06-03 00:00:00