Performance: Email problem affecting some Exchange Group Accounts
Last Updated:
2016-05-20 04:00:00
Event:
2016-05-20 04:00:00
Status:
Closed
Brief Description:
Email and Calendar
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Email addressed to some Exchange Group Accounts (special mailboxes) is not being delivered. CIT is working on the issue.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT is working on the issue. | CIT is working on the issue. | 2016-05-20 | 04:00:00 |
| This issue has been fixed. Messages sent to the affected Exchange Group Accounts between 10:30am and 3:25pm cannot be re-delivered by CIT, so the senders will need to resend them. CIT is preparing a report of affected Exchange Group Accounts and some basic information from the mail logs. We will notify the affected Exchange Group Accounts on or before Monday, May 23. | This issue has been fixed. Messages sent to the affected Exchange Group Accounts between 10:30am and 3:25pm cannot be re-delivered by CIT, so the senders will need to resend them. CIT is preparing a report of affected Exchange Group Accounts and some basic information from the mail logs. We will notify the affected Exchange Group Accounts on or before Monday, May 23. | 2016-05-20 | 04:00:00 |