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Performance: Random crashes in Skype for Business, can affect Outlook 2013

Last Updated:
2016-05-24 00:00:00
Event:
2016-04-21 00:00:00
Status:
Closed
Brief Description:
Web and Video Conferencing
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A recent update to Outlook 2013 has caused instability in Skype for Business (formerly known as Lync 2013). Some users are experiencing random crashes; others find Skype working normally. The problem may cause random crashes of Outlook 2013.



Timeline of Changes

Description Current Status Date Time
The managed desktop service pushed out the patch on May 4, and for people who update their systems themselves, the patch has been available directly from Microsoft. The managed desktop service pushed out the patch on May 4, and for people who update their systems themselves, the patch has been available directly from Microsoft. 2016-05-24 00:00:00
Microsoft has acknowledged the problem and is working on an update. We do not have an estimate of when they expect to have a fix. We do not have a workaround at this time. Microsoft has acknowledged the problem and is working on an update. We do not have an estimate of when they expect to have a fix. We do not have a workaround at this time. 2016-04-21 00:00:00