Performance: Random crashes in Skype for Business, can affect Outlook 2013
Last Updated:
2016-05-24 04:00:00
Event:
2016-04-21 04:00:00
Status:
Closed
Brief Description:
Web and Video Conferencing
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A recent update to Outlook 2013 has caused instability in Skype for Business (formerly known as Lync 2013). Some users are experiencing random crashes; others find Skype working normally. The problem may cause random crashes of Outlook 2013.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The managed desktop service pushed out the patch on May 4, and for people who update their systems themselves, the patch has been available directly from Microsoft. | The managed desktop service pushed out the patch on May 4, and for people who update their systems themselves, the patch has been available directly from Microsoft. | 2016-05-24 | 04:00:00 |
| Microsoft has acknowledged the problem and is working on an update. We do not have an estimate of when they expect to have a fix. We do not have a workaround at this time. | Microsoft has acknowledged the problem and is working on an update. We do not have an estimate of when they expect to have a fix. We do not have a workaround at this time. | 2016-04-21 | 04:00:00 |