Performance: Problems creating JIRA tickets via email
Last Updated:
2016-02-22 00:00:00
Event:
2016-02-19 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that creating JIRA tickets through email is having a problem. However, using the website to create JIRA tickets is working .
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| JIRA service was restarted at 12:25 and is working; status is being monitored. | JIRA service was restarted at 12:25 and is working; status is being monitored. | 2016-02-22 | 00:00:00 |
| We are currently investigating this problem and will notify you of any updates on this situation. | We are currently investigating this problem and will notify you of any updates on this situation. | 2016-02-19 | 00:00:00 |