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Performance: Problems creating JIRA tickets via email

Last Updated:
2016-02-22 00:00:00
Event:
2016-02-19 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that creating JIRA tickets through email is having a problem. However, using the website to create JIRA tickets is working .



Timeline of Changes

Description Current Status Date Time
JIRA service was restarted at 12:25 and is working; status is being monitored. JIRA service was restarted at 12:25 and is working; status is being monitored. 2016-02-22 00:00:00
We are currently investigating this problem and will notify you of any updates on this situation. We are currently investigating this problem and will notify you of any updates on this situation. 2016-02-19 00:00:00