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Performance: Lyris LM Bulkmail and AOL

Last Updated:
2016-02-04 00:00:00
Event:
2016-02-04 00:00:00
Status:
Closed
Brief Description:
Bulkmail
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
At 8am yesterday, Wednesday 2/3/16, a delay was discovered for email going from the Lyris LM bulkmail service to email accounts on AOL. After investigating the issue, Cornell engineers determined that rolling back part of the recent bulkmail migration would be likely to get AOL to accept the mail. These changes were made, and by 5:30pm, all delayed mail had been delivered.