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Performance: Video On Demand link sharing authentication

Last Updated:
2016-02-08 00:00:00
Event:
2016-01-21 00:00:00
Status:
Closed
Brief Description:
Video On Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Sharing a direct link from the Video On Demand service to content that requires authentication (such as content published to a channel) is returning a Shibboleth error. We continue to work with the vendor to fix this.



Timeline of Changes

Description Current Status Date Time
This issue has been resolved. A recent change to authentication was reverted, which resolved the issue with direct links. This issue has been resolved. A recent change to authentication was reverted, which resolved the issue with direct links. 2016-02-08 00:00:00
We are continuing to work with the vendor on the solution. \n\nIt is still possible to get to access-restricted content in the Video On Demand service. Logging into the service prior to trying the link avoids the issue.\nTo do so:\n1. Go to the main VOD page: http://vod.video.cornell.edu\n2. Log in by clicking on the button in the upper right that identifies you as Guest, and select Login from the drop-down menu.\n3. After you have logged in, you can follow the direct link to the video. We are continuing to work with the vendor on the solution. \n\nIt is still possible to get to access-restricted content in the Video On Demand service. Logging into the service prior to trying the link avoids the issue.\nTo do so:\n1. Go to the main VOD page: http://vod.video.cornell.edu\n2. Log in by clicking on the button in the upper right that identifies you as Guest, and select Login from the drop-down menu.\n3. After you have logged in, you can follow the direct link to the video. 2016-02-05 00:00:00
At Kaltura’s suggestion, Cornell Engineers implemented a possible fix, but it did not resolve the issue. This information has been provided to Kaltura, and they are reevaluating the problem and trying to identify another approach. At Kaltura’s suggestion, Cornell Engineers implemented a possible fix, but it did not resolve the issue. This information has been provided to Kaltura, and they are reevaluating the problem and trying to identify another approach. 2016-01-27 00:00:00