Performance: Video On Demand link sharing authentication
Last Updated:
2016-02-08 05:00:00
Event:
2016-01-21 05:00:00
Status:
Closed
Brief Description:
Video On Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Sharing a direct link from the Video On Demand service to content that requires authentication (such as content published to a channel) is returning a Shibboleth error. We continue to work with the vendor to fix this.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| This issue has been resolved. A recent change to authentication was reverted, which resolved the issue with direct links. | This issue has been resolved. A recent change to authentication was reverted, which resolved the issue with direct links. | 2016-02-08 | 05:00:00 |
| We are continuing to work with the vendor on the solution. \n\nIt is still possible to get to access-restricted content in the Video On Demand service. Logging into the service prior to trying the link avoids the issue.\nTo do so:\n1. Go to the main VOD page: http://vod.video.cornell.edu\n2. Log in by clicking on the button in the upper right that identifies you as Guest, and select Login from the drop-down menu.\n3. After you have logged in, you can follow the direct link to the video. | We are continuing to work with the vendor on the solution. \n\nIt is still possible to get to access-restricted content in the Video On Demand service. Logging into the service prior to trying the link avoids the issue.\nTo do so:\n1. Go to the main VOD page: http://vod.video.cornell.edu\n2. Log in by clicking on the button in the upper right that identifies you as Guest, and select Login from the drop-down menu.\n3. After you have logged in, you can follow the direct link to the video. | 2016-02-05 | 05:00:00 |
| At Kaltura’s suggestion, Cornell Engineers implemented a possible fix, but it did not resolve the issue. This information has been provided to Kaltura, and they are reevaluating the problem and trying to identify another approach. | At Kaltura’s suggestion, Cornell Engineers implemented a possible fix, but it did not resolve the issue. This information has been provided to Kaltura, and they are reevaluating the problem and trying to identify another approach. | 2016-01-27 | 05:00:00 |