Scheduled Service Change: Bomgar upgrade
Remote Assistance will be unavailable during the maintenance window for approximately 20 minutes. Representative Console and JumpPoint clients will automatically upgrade upon next connection.\n
There is no workaround for this issue
On Sunday January 17, 2016, between 7:00am and 8:00am, CIT will upgrade the Bomgar Appliance. This upgrade corrects a Windows remote installer bug along with other fixes.