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Scheduled Service Change: Bomgar upgrade

Last Updated:
2016-01-14 00:00:00
Event:
2016-01-17 00:00:00
Status:
Closed
Brief Description:
User Impact:
Remote Assistance will be unavailable during the maintenance window for approximately 20 minutes. Representative Console and JumpPoint clients will automatically upgrade upon next connection.\n
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
On Sunday January 17, 2016, between 7:00am and 8:00am, CIT will upgrade the Bomgar Appliance. This upgrade corrects a Windows remote installer bug along with other fixes.