Performance: Confluence Performance Issue
Last Updated:
2010-04-29 04:00:00
Event:
2010-04-26 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Adaptavist Theme Builder Known Issue (Confluence)\nSome wiki spaces in Confluence that use ThemeBuilder theme may not display properly.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Confluence ThemeBuilder plugin has been successfully updated. If you have any questions, please contact helpdesk@cornell.edu | The Confluence ThemeBuilder plugin has been successfully updated. If you have any questions, please contact helpdesk@cornell.edu | 2010-04-29 | 04:00:00 |
| The updated ThemeBuilder plugin appears to have resolved this issue with Confluence. If you have any problems or questions, please contact helpdesk@cornell.edu. | The updated ThemeBuilder plugin appears to have resolved this issue with Confluence. If you have any problems or questions, please contact helpdesk@cornell.edu. | 2010-04-29 | 04:00:00 |
| The Collaboration Services Support Team has been working on the ThemeBuilder plugin issue and has a solution that will be put in place today, Wednesday, April 28th at 2:00 pm. The fix will require a 15 - 30 minute outage for Confluence. Thank you for your patience while we resolve this matter.\n\nCollaboration Services Support Team\n | The Collaboration Services Support Team has been working on the ThemeBuilder plugin issue and has a solution that will be put in place today, Wednesday, April 28th at 2:00 pm. The fix will require a 15 - 30 minute outage for Confluence. Thank you for your patience while we resolve this matter.\n\nCollaboration Services Support Team\n | 2010-04-28 | 04:00:00 |
| Due to some key users needing Confluence available for presentations during the proposed maintenance window, and communication delays because of the e-list problems today, the ThemeBuilder plugin fix will be done tomorrow, Thursday, April 29th between 5:00 -7:00 am. Apologies for the last minute update.\n\nCollaboration Services Support Team\n---------------\n | Due to some key users needing Confluence available for presentations during the proposed maintenance window, and communication delays because of the e-list problems today, the ThemeBuilder plugin fix will be done tomorrow, Thursday, April 29th between 5:00 -7:00 am. Apologies for the last minute update.\n\nCollaboration Services Support Team\n---------------\n | 2010-04-28 | 04:00:00 |
| Confluence ThemeBuilder wiki sites are still not working. \nWe have been working with the vendor and have a patch we are testing now to fix the issue. The patch to production will be made in the soonest available maintenance windo,w hopefully as early as 5am-7am tomorrow. | Confluence ThemeBuilder wiki sites are still not working. \nWe have been working with the vendor and have a patch we are testing now to fix the issue. The patch to production will be made in the soonest available maintenance windo,w hopefully as early as 5am-7am tomorrow. | 2010-04-27 | 04:00:00 |
| We are looking into the problem. | We are looking into the problem. | 2010-04-26 | 04:00:00 |
| Confluence ThemeBuilder wiki sites are still not working. The vendor has been contacted and will be looking into this issue. We will update users as more information becomes available.\n\nCollaboration Services Support Team\n | Confluence ThemeBuilder wiki sites are still not working. The vendor has been contacted and will be looking into this issue. We will update users as more information becomes available.\n\nCollaboration Services Support Team\n | 2010-04-26 | 04:00:00 |