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Performance: Network Issue: WAN Device in Syracuse Malfunction

Last Updated:
2010-04-21 00:00:00
Event:
2010-04-21 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There is currently an issue with a CIT device located in Syracuse that could possibly degrade WAN traffic performance. \n\nEnd users will not see any difference in their Internet performance due to this problem as the redundant connectivity has sufficient bandwidth to deal with the additional traffic.\n\n\n



Timeline of Changes

Description Current Status Date Time
An NCS engineer is onsite and is actively working on the problem; traffic has been redirected around the misbehaving device. An NCS engineer is onsite and is actively working on the problem; traffic has been redirected around the misbehaving device. 2010-04-21 00:00:00
As of 1:45 p.m., the defective network element in Syracuse has been taken out of the network path and replaced. All services are operational. As of 1:45 p.m., the defective network element in Syracuse has been taken out of the network path and replaced. All services are operational. 2010-04-21 00:00:00