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Performance: Some Users Unable to Save Changes In Remedy

Last Updated:
2015-11-02 00:00:00
Event:
2015-10-30 00:00:00
Status:
Closed
Brief Description:
Remedy
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that some users are getting a “cannot establish a network connection” error when trying to save an incident.



Timeline of Changes

Description Current Status Date Time
We are currently investigating this problem and will notify you with updates on this situation. We are currently investigating this problem and will notify you with updates on this situation. 2015-10-30 00:00:00
We are currently working with the vendor and will notify you with updates on this situation. We are currently working with the vendor and will notify you with updates on this situation. 2015-10-30 00:00:00