Skip to main content

Unplanned Outage: Unable to access Remedy On Demand

Last Updated:
2015-10-15 00:00:00
Event:
2015-10-15 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to access the Remedy On Demand service.



Timeline of Changes

Description Current Status Date Time
We are currently investigating this problem and will notify you with updates on this situation. We are currently investigating this problem and will notify you with updates on this situation. 2015-10-15 00:00:00
Problems with the vendor's (bmc.com) DNS name servers were not responding but has been fixed. Remedy On Demand is now responding normally. Problems with the vendor's (bmc.com) DNS name servers were not responding but has been fixed. Remedy On Demand is now responding normally. 2015-10-15 00:00:00