Unplanned Outage: Unable to access Remedy On Demand
Last Updated:
2015-10-15 04:00:00
Event:
2015-10-15 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to access the Remedy On Demand service.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are currently investigating this problem and will notify you with updates on this situation. | We are currently investigating this problem and will notify you with updates on this situation. | 2015-10-15 | 04:00:00 |
| Problems with the vendor's (bmc.com) DNS name servers were not responding but has been fixed. Remedy On Demand is now responding normally. | Problems with the vendor's (bmc.com) DNS name servers were not responding but has been fixed. Remedy On Demand is now responding normally. | 2015-10-15 | 04:00:00 |