Performance: Remedy Issues
Last Updated:
2015-10-14 04:00:00
Event:
2015-10-14 04:00:00
Status:
Closed
Brief Description:
Remedy
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that some users are unable to access Remedy at this time.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are currently investigating this problem and will notify you with updates on this situation. | We are currently investigating this problem and will notify you with updates on this situation. | 2015-10-14 | 04:00:00 |
| If you are having problems accessing Remedy, please try clearing the cache in your browser and try again. This is working in some cases. | If you are having problems accessing Remedy, please try clearing the cache in your browser and try again. This is working in some cases. | 2015-10-14 | 04:00:00 |
| The log-in issue that has been reported is now resolved.\n\nUsers who were having problems accessing the application can now log-in and no new users have reported problems.\n\nWe are working with the vendor to determine the root cause of this issue.\n\nIf you have questions please email remedy-admin@cornell.edu. | The log-in issue that has been reported is now resolved.\n\nUsers who were having problems accessing the application can now log-in and no new users have reported problems.\n\nWe are working with the vendor to determine the root cause of this issue.\n\nIf you have questions please email remedy-admin@cornell.edu. | 2015-10-14 | 04:00:00 |