Performance: WebEx computer audio and video
Last Updated:
2015-09-30 04:00:00
Event:
2015-09-30 04:00:00
Status:
Closed
Brief Description:
Web Conferencing
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There have been reports of computer audio and video issues in WebEx. Cornell engineers are investigating with the vendor. If you are experiencing issues, please use the WebEx telephony option rather than computer for audio.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The vendor, Cisco, has indicated that they have also received reports of Voice Over IP and video failures and are investigating the issue.\n | The vendor, Cisco, has indicated that they have also received reports of Voice Over IP and video failures and are investigating the issue.\n | 2015-09-30 | 04:00:00 |
| Cisco reports that this issue is resolved and services are fully functional, and testing also suggests this is the case. Anyone still encountering difficulties should report them to the IT Service Desk. | Cisco reports that this issue is resolved and services are fully functional, and testing also suggests this is the case. Anyone still encountering difficulties should report them to the IT Service Desk. | 2015-09-30 | 04:00:00 |