Performance: Users are unable to login to Qualtrics
Last Updated:
2015-09-22 04:00:00
Event:
2015-09-22 04:00:00
Status:
Closed
Brief Description:
Qualtrics
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to login to Qualtrics. Existing surveys continue to operate without interruption.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The vendor is working to resolve this problem and we will notify you with updates on this situation. | The vendor is working to resolve this problem and we will notify you with updates on this situation. | 2015-09-22 | 04:00:00 |
| At this time the vendor has restored the ability for user to login and manage surveys. Some users continue to experience problems after login. Anyone who is still experiencing difficulties upon logging into surveys.cornell.edu should contact acadtech@cornell.edu to report the problem. | At this time the vendor has restored the ability for user to login and manage surveys. Some users continue to experience problems after login. Anyone who is still experiencing difficulties upon logging into surveys.cornell.edu should contact acadtech@cornell.edu to report the problem. | 2015-09-22 | 04:00:00 |
| Testing has confirmed that this issue has now been resolved. | Testing has confirmed that this issue has now been resolved. | 2015-09-22 | 04:00:00 |