Performance: Problem logging into Remedy on Demand
Last Updated:
2015-09-10 04:00:00
Event:
2015-09-10 04:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Users are reporting not being able to log into Remedy on Demand when using Safari, Chrome, or Firefox. users can log in from IE.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT Technical staff have been notified, are investigating, and have notified the vendor. | CIT Technical staff have been notified, are investigating, and have notified the vendor. | 2015-09-10 | 04:00:00 |
| The reported browser issue has been resolved. \nUsers should now be able to log into Remedy On Demand without issue.\n | The reported browser issue has been resolved. \nUsers should now be able to log into Remedy On Demand without issue.\n | 2015-09-10 | 04:00:00 |