Performance: Blackboard performance issues for some users
Last Updated:
2015-09-01 04:00:00
Event:
2015-08-31 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Academic Technologies has received reports of instances in which the Blackboard course management system (blackboard.cornell.edu) appears to be performing slowly for some users.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The system remains fully available for use while vendor engineers investigate. | The system remains fully available for use while vendor engineers investigate. | 2015-08-31 | 04:00:00 |
| Blackboard emergency maintenance to resolve performance issues is scheduled for Tuesday, Septemeber 1, 2015 from 05:00 to 07:00 AM. Blackboard will be unavailable during this period. Blackboard engineers will resolve performance issues that were reported by users earlier today. | Blackboard emergency maintenance to resolve performance issues is scheduled for Tuesday, Septemeber 1, 2015 from 05:00 to 07:00 AM. Blackboard will be unavailable during this period. Blackboard engineers will resolve performance issues that were reported by users earlier today. | 2015-08-31 | 04:00:00 |