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Performance: Blackboard performance issues for some users

Last Updated:
2015-09-01 00:00:00
Event:
2015-08-31 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Academic Technologies has received reports of instances in which the Blackboard course management system (blackboard.cornell.edu) appears to be performing slowly for some users.



Timeline of Changes

Description Current Status Date Time
The system remains fully available for use while vendor engineers investigate. The system remains fully available for use while vendor engineers investigate. 2015-08-31 00:00:00
Blackboard emergency maintenance to resolve performance issues is scheduled for Tuesday, Septemeber 1, 2015 from 05:00 to 07:00 AM. Blackboard will be unavailable during this period. Blackboard engineers will resolve performance issues that were reported by users earlier today. Blackboard emergency maintenance to resolve performance issues is scheduled for Tuesday, Septemeber 1, 2015 from 05:00 to 07:00 AM. Blackboard will be unavailable during this period. Blackboard engineers will resolve performance issues that were reported by users earlier today. 2015-08-31 00:00:00