Unplanned Outage: Workday login page unavailable
Last Updated:
2015-08-24 04:00:00
Event:
2015-08-24 04:00:00
Status:
Closed
Brief Description:
Workday
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Users are unable to access the Workday website. This issue is related to a problem being investigated with the CU Blog service, where the Workday login button is hosted.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| This issue is related to a problem with the CU Blog service, which has been forwarded to the service vendor. For more information, please see:\nhttp://www.it.cornell.edu/services/alert.cfm?id=3930\n\nThe login button for workday.cornell.edu is hosted on a page in the CU Blog Service. Workday itself runs in a different system. | This issue is related to a problem with the CU Blog service, which has been forwarded to the service vendor. For more information, please see:\nhttp://www.it.cornell.edu/services/alert.cfm?id=3930\n\nThe login button for workday.cornell.edu is hosted on a page in the CU Blog Service. Workday itself runs in a different system. | 2015-08-24 | 04:00:00 |
| Individuals who would like to sign in to Workday while this issue is being worked on can try visiting:\nhttps://hr.cornell.edu/workday_redirects/login_workday.html\nand clicking the button to log in. | Individuals who would like to sign in to Workday while this issue is being worked on can try visiting:\nhttps://hr.cornell.edu/workday_redirects/login_workday.html\nand clicking the button to log in. | 2015-08-24 | 04:00:00 |
| workday.cornell.edu appears to be available again, and the vendor has indicated that they have made improvements on the issue and are continuing to monitor and make adjustments as the system returns to normal. | workday.cornell.edu appears to be available again, and the vendor has indicated that they have made improvements on the issue and are continuing to monitor and make adjustments as the system returns to normal. | 2015-08-24 | 04:00:00 |
| While the vendor is still seeing occasional issues with blog administration, it appears website visitors (like individuals who are using workday.cornell.edu to log in to Workday) are not being affected by these.\n\nThe vendor is working to resolve remaining problems and will continue to monitor the functionality of websites in the service. | While the vendor is still seeing occasional issues with blog administration, it appears website visitors (like individuals who are using workday.cornell.edu to log in to Workday) are not being affected by these.\n\nThe vendor is working to resolve remaining problems and will continue to monitor the functionality of websites in the service. | 2015-08-24 | 04:00:00 |