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Performance: CU Blog Service

Last Updated:
2015-08-24 00:00:00
Event:
2015-08-24 00:00:00
Status:
Closed
Brief Description:
blogs
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports of difficulties accessing the CU Blog service. Users may have problems reaching sites hosted inside the service. This issue has been escalated to the vendor.



Timeline of Changes

Description Current Status Date Time
Some of the sites affected by this issue include:\n\nThe login button for workday.cornell.edu \n(Workday itself runs on a different system that is not affected) \n\nemergency.cornell.edu\n\ncaringcommunity.cornell.edu\n\npresident.cornell.edu\n\nleadership.cornell.edu Some of the sites affected by this issue include:\n\nThe login button for workday.cornell.edu \n(Workday itself runs on a different system that is not affected) \n\nemergency.cornell.edu\n\ncaringcommunity.cornell.edu\n\npresident.cornell.edu\n\nleadership.cornell.edu 2015-08-24 00:00:00
We are receiving reports that websites in the Blog Service are beginning to become available again. The vendor has not yet made an official announcement of service being restored. We are receiving reports that websites in the Blog Service are beginning to become available again. The vendor has not yet made an official announcement of service being restored. 2015-08-24 00:00:00
The vendor has indicated that they have been able to improve the issue, which is related to their database replication system. They are continuing to monitor and make adjustments as performance returns back to normal, and they apologize for any inconvenience the problem has caused. The vendor has indicated that they have been able to improve the issue, which is related to their database replication system. They are continuing to monitor and make adjustments as performance returns back to normal, and they apologize for any inconvenience the problem has caused. 2015-08-24 00:00:00
In the most recent update, the vendor reported that they are still seeing occasional issues with the editing and publishing of new posts, as well as some speed and timeout issues in the dashboard. \n\nWebsite visitors are not being affected. They are continuing to work to resolve these outstanding issues. In the most recent update, the vendor reported that they are still seeing occasional issues with the editing and publishing of new posts, as well as some speed and timeout issues in the dashboard. \n\nWebsite visitors are not being affected. They are continuing to work to resolve these outstanding issues. 2015-08-24 00:00:00
The vendor reports that performance and reliability have returned to normal. They will continue to monitor the systems, but expect no further issues. The vendor reports that performance and reliability have returned to normal. They will continue to monitor the systems, but expect no further issues. 2015-08-24 00:00:00