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Unplanned Outage: Email not syncing on NotifyLink server

Last Updated:
2010-04-09 00:00:00
Event:
2010-04-08 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Technicians are investigating a problem with email on the NotifyLink server.\nUsers may be able to send email, but not receive any on their devices.\n



Timeline of Changes

Description Current Status Date Time
The problem with email not syncing on the NotifyLink server has been resolved. The problem with email not syncing on the NotifyLink server has been resolved. 2010-04-09 00:00:00
Technicians will be rebooting the NotifyLink server. Downtime is estimated\nto be approximately 15 minutes. Technicians will be rebooting the NotifyLink server. Downtime is estimated\nto be approximately 15 minutes. 2010-04-08 00:00:00
Technicians are still investigating a problem with email on the NotifyLink server. Rebooting the NotifyLink server did not resolve the problem. Technicians are still investigating a problem with email on the NotifyLink server. Rebooting the NotifyLink server did not resolve the problem. 2010-04-08 00:00:00
It appears email is now syncing on the NotifyLink server. It appears email is now syncing on the NotifyLink server. 2010-04-08 00:00:00