Unplanned Outage: MediaSite Lecture Capture service not working
Last Updated:
2015-08-13 04:00:00
Event:
2015-08-13 04:00:00
Status:
Closed
Brief Description:
MediaSite Lecture Capture service not working
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The on-premise MediaSite Lecture Capture service is currently experiencing an issue preventing users from being able to login to the service.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT staff are working to identify the source of the problem and will shortly be rebooting the service once this is complete which may restore normal function. | CIT staff are working to identify the source of the problem and will shortly be rebooting the service once this is complete which may restore normal function. | 2015-08-13 | 04:00:00 |
| The issue has been resolved and the service is running normally again. | The issue has been resolved and the service is running normally again. | 2015-08-13 | 04:00:00 |
| MediaSite issue resolved. | MediaSite issue resolved. | 2015-08-13 | 04:00:00 |