Skip to main content

Performance: Microsoft security update causing WebEx issues

Last Updated:
2015-07-20 00:00:00
Event:
2015-07-17 00:00:00
Status:
Closed
Brief Description:
Web Conferencing
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Cisco has informed us that a recent security update from Microsoft (KB3069392) may prevent some users from sharing their desktop or an application within Meeting Center, Training Center, Event Center, Support Center, as well as Remote Access and Access Anywhere services on cornell.webex.com. Cisco engineers are working on a fix.



Timeline of Changes

Description Current Status Date Time
Cisco announced early Saturday morning that they have fixed this issue. Anyone encountering difficulties using Cornell WebEx should contact the IT Service Desk. Cisco announced early Saturday morning that they have fixed this issue. Anyone encountering difficulties using Cornell WebEx should contact the IT Service Desk. 2015-07-20 00:00:00
The following workaround has been suggested for this issue: Try changing your Windows visual theme to 'basic" mode. For instructions on how to change this setting, see:\nhttps://kb.webex.com/WBX30174 The following workaround has been suggested for this issue: Try changing your Windows visual theme to 'basic" mode. For instructions on how to change this setting, see:\nhttps://kb.webex.com/WBX30174 2015-07-17 00:00:00